Requesting Temporary Assistance

Requesting Temporary Supports

Temporary supports are for students with temporary impairments (caused by recent injury, accident, etc.) who cannot postpone their tests. Temporary supports are available for the following tests only: Weekend SAT® (seniors only), SAT School Day (seniors only), Advanced Placement® (AP) Exams, and state-provided PSAT 8/9, PSAT 10, and SAT School Day.

Process

NEW: Beginning Spring 2025, temporary supports can be requested in SSD Online, in the same way that other requests for accommodations and supports are submitted.

Schools: 

  • From your SSD Online Dashboard, select “New Request” and then “Temporary Request”. Follow the instructions online.
  • Before beginning a request, make sure that you have the documentation listed below.

 

Students and families:

  • The quickest and most efficient way to request temporary supports is to work with your school’s SSD Coordinator, who can submit the online request for you. Download Parental Consent Form and provide it to your school. Contact your school counselor or SSD coordinator for information.
  • If you are home-schooled or are unable to work with your school, contact SSD Customer Service at 844-255-7728 or email Services for Students with Disabilities at [email protected].

 

Documentation

When a request for temporary support is submitted, the following documentation will need to be provided. 

  • A description of the student’s injury or medical condition and need for the requested support.
  • Doctor's Confirmation: A letter that responds to each of the following elements: 
    • Detailed description of injury and degree of impairment.
    • Date of injury/onset of condition.
    • Expected date of recovery. 

      The documentation must clearly indicate the doctor’s name, specialization, address, and phone number. This request for temporary support will not be considered unless each of the following items have been addressed. Documentation must be signed and dated by the doctor.

       
  • Teacher Survey: If the student is taking an AP Exam, collect a Teacher's Survey from each AP teacher in whose subject the student is taking an AP Exam. For SAT, include a Teacher's Survey from the student's core teachers.

 

Timing:

Submit your request and documentation as soon as possible. While College Board will expedite the processing of temporary testing support to try to have a decision by test day, an appropriate review and determination cannot occur instantaneously. Requests that are submitted less than 2 weeks before a scheduled College Board test may not be approved if there insufficient time to arrange for the supports (configure digital test packages, ship paper materials, etc.).

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